Customers and Wendys

I am slowly developing a fear of people! From working at Wendy's, I am beginning to lose my mind. The people are so rude at times, they treat me like I am an inferior being, and to top the cake, they have the most ridiculous and impossible claims for their food. Perhaps the most disturbing thing to me is that 1) They think I cant make their orders when I am looking right at their receipt and 2) They are so rude, how in the world can they not know how to ask for food.

My Wendy's is a great place to work and all because of my friendship with the workers with my shift (the same few of us from when I first worked there are still there at night), but the customers make it quite the horror at times.

Ultimately speaking, the customers always make me mad with their rudeness. When they come in to order and get to my register nearly everyone goes "I need a 5 Piece Chicken McNugget (notice that I work at Wendys and they ask for McNugget or even a McFlurry or sometimes a Whopper!?). Now you may not see anything wrong with this, but when you come to order you dont need to say "I NEED this or that. If you needed food from Wendy's than I highly doubt you would order one of the most expensive things on the menu. Rather you would get a cup of water for that is one of the only needs in life that Wendy's will supply. I usually correct the person spontaneously (you know because i take hundreds of orders I am like a robot now (except to the regulars, I love them with their same orders and $6.11 prices), but I usually correct them by saying "No, You would like to order or have" usually people smile and immediately become super nice and say "Thank You" and "Youre Welcome". Other things that are rude are when people will throw all their change on the counter, not place the money into my hand, or even eat their food right on the front counter in front of other peoples orders (this wouldnt be a problem if they were neat with eating, but eating with your mouth wide open!).

The next thing that people do is that in the dining room they fail to realize that we arent a fancy restaurant and love to leave their trays full of food on the table, or even they will leave everything on the table and leave. I am like, there are four trash cans all within 10 seconds of your seat and you cant throw it away. Leaving food on the table is nasty and makes the dining room look messy and not only that, we didnt put trash cans in the dining room for now reason. People will also leave and spill all of their food onto the floor, under the table, drop and spill their drinks all over the table without saying a word, spill their drinks right in front of the counter, stack their trash ontop of the trash can versus dumping it, and even dragging tables all the way across the room and not push their chairs in {this is a problem because the chairs will be left in the middle of the floor in peoples way!}

The last and final thing that people do is that they make these wild claims about their orders. First off they will beg for the hottest fries. Usually I give them the fries that just come up from the fryer and give them to them. But the people will insist (now get this, they are watching the fryer the whole time and see that I get the fries that have just came up cooked) that the fries are cold. Sometimes I just want to yell at them and go "No they arent, the fries are scorching hot because they are burning my hands, which is why I threw them into the bag unneatly". But loe because I am a kind person I still give them newer fries three minutes later. Other claims include that the meat that just came from the grill is cold (yet again imposible, the meat that is on the grill cant be cold, how is something coming right off the grill going to be cold). I usually tell the people that they are touching the lettuce and other condiments, but no they insist that the sandwich is cold! People will sometimes even say that their stuff is cold after they have sat in the dining room and havent touched their fries after 10-20 minutes or their sandwich in that time, I have even watched them do this and had to strain really hard to not tell them why.

The requests people make are so outlandish. Instead of asking for stuff they like to say that we "Failed" to give them barbeque sauce, sweet and sour sauce, salad dressing, salt, pepper, or other minor things. They even get angry and yell at us for not doing it. How can we give people stuff when we dont even know that they wanted it.

Although the people do, do these things, there are some happy moments at time. I love seeing the regular people whose orders I already know. I enjoy seeing old classmates and such. I really enjoy the kind people or the people bringing their kids. Shorts orders are wonderful. Cleaning the dining room is sometimes enjoyable. Taking orders is sometimes excellent. All in all, the job is quite great, it is just that the customer factor seems to drag it to the slums at time, if only they were nicer or actually used their brains {How much is you 99 Cent 5 Piece Chicken McNugget?, am I really supposed to answer this question!?!?!} they make me want to laugh sometimes.